We strive to provide an exceptional dining experience for all our customers. Our refund policy is designed to ensure that any issues are addressed promptly and fairly, reflecting our commitment to customer satisfaction.
Refunds are available under specific conditions such as incorrect orders delivered, poor food quality, or service delays beyond reasonable expectations. We believe in maintaining high standards, and any deviations from these standards may qualify for a refund.
Requests for refunds must be made within 24 hours of the purchase date. This time frame ensures that issues are addressed while the experience is still fresh, allowing us to promptly investigate and resolve any concerns.
Refunds will not be provided for partially consumed items. To qualify for a refund, the food must be returned in its original state. This policy helps us maintain fairness and ensures that refunds are issued only in genuine cases of dissatisfaction.
To request a refund, customers must follow the outlined process to ensure their concerns are addressed efficiently.